General Conditions of Sale

Power Systems — Saudi Arabia — Last updated: 2024

The following general conditions govern all supply and sales contracts between Power Systems and its customers.

1. Acceptance of Conditions

All sales and supply contracts between Power Systems ("the Company") and the customer are governed by these General Conditions of Sale. By placing an order, the customer accepts these conditions in full.

2. Quotations and Orders

All quotations are valid for 7 days only from the date of issue unless otherwise stated. An order is confirmed only upon receipt of a signed purchase order or written acceptance, and deposit payment where applicable.

3. Prices

Prices quoted are in Saudi Riyals (SAR). The Company reserves the right to adjust prices in line with changes in import costs, currency fluctuations, or other factors outside its control.

4. Payment Terms

Full payment is required in advance before order confirmation. Orders may be cancelled only with prior written notice before shipment is dispatched. Cancellation fees may apply depending on the stage of processing, and payments already disbursed to suppliers or for logistics are non-refundable. Returns after delivery are governed by the Returns policy below.

5. Delivery

Delivery fees should be paid in advance, unless mentioned otherwise clearly in the quotation. Delivery times are estimates and the Company shall not be liable for delays caused by circumstances beyond its control, including but not limited to shipping delays, customs clearance, or force majeure.

6. Warranty

All brand new generators carry a manufacturer warranty against manufacturing defects, effective from the date of sale. Warranty terms vary by model and source — contact us for details.

7. Inspection and Acceptance

The customer must inspect goods before signing the delivery note. Any visible damage or shortage must be noted on the delivery document at the time of receipt. Claims reported after the delivery note is signed without remarks may not be accepted.

8. Returns

Generators are non-returnable under any circumstances. For all other goods, returns must be requested within 3 days of delivery with prior written authorization from the Company. Returns must be in original condition and packaging. Custom-ordered items are non-returnable.

9. Limitation of Liability

The Company's liability shall in no event exceed the purchase price of the goods. The Company shall not be liable for indirect, consequential, or special damages of any nature.

10. Governing Law

These conditions and all contracts shall be governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the jurisdiction of the courts of Riyadh.

Have questions about our conditions of sale? Contact us.